Our organization is safe for interpersonal risk taking (for example, making mistakes, sharing vulnerabilities, or raising concerns).
Blame, gossip, and finger pointing are not part of our culture.
Feedback is given and received in a timely manner with professionalism and empathy.
People regularly express the truth of their experiences to their team, in meetings, or to leadership.
In some companies, people tell leaders what they believe leaders want to hear. This never happens in our organization.
In our business, leaders listen openly to information they don’t want to hear or disagree with.
When problems surface, we invest the time, resources, and effort to uncover the root cause.
Decisions are made in a timely way and communicated with clarity. Who is responsible for what and by when are all outlined and distributed.
After we implement a solution, we evaluate it for effectiveness and identify any necessary changes to our process.
Our teams take ownership of decisions, projects, and tasks.
Trust is high throughout our organization, we exchange feedback, and hold each other accountable.
Employees regularly report that they feel empowered to solve problems and implement change.
Our organization is satisfied with our level of productivity and the quality of our results.
In some organizations, innovation falters due to a lack of personal discipline and organizational accountability. This never happens in our company.
It’s clear to us how innovation accelerates positive organizational outcomes.
In our company, the right information gets to the right people at the right time.
People are willing to have challenging conversations when needed.
Teams can easily get the information they need to complete their work.
In our organization, morale is high, people are engaged, and the energy is positive.
People are consistently recognized and appreciated for their accomplishments, contributions, and commitment.
It’s clear that appreciation builds trust and fuels productivity.
We have an identified, shared company purpose.
Our company’s purpose drives our strategic initiatives.
People have clear understanding of how they contribute to organizational success.